Measurable Impact on Performance and ROI of Leadership Coaching | Executive Coaching

Multiple studies have documented the positive impact of leadership coaching on both individual performance and organizational outcomes. For example, a global survey by PricewaterhouseCoopers found an average return on investment (ROI) of seven times the cost of coaching engagements​. Similarly, research by Manchester, Inc. reported companies gained about 5.7 times their investment in coaching through improved productivity and employee outcomes​. It’s no wonder that in one industry report, 87% of executives said coaching delivered “high ROI” for their business​. 

Beyond financial returns, the benefits are evident in executives’ behavior and results. According to the International Coach Federation, 70% of executives who received coaching improved their work performance and leadership effectiveness​. Leadership coaching often leads to notable personal growth: one large survey found 80% of coaching clients increased their self-confidence, 73% improved their relationships with colleagues, and 72% saw better communication skills​. These are critical gains for anyone in a leadership role. Improved communication and stronger relationships translate into more cohesive teams and healthier organizational culture. Indeed, organizations that establish coaching programs also experience higher employee engagement and retention – up to 32% higher than those without coaching initiatives, according to a Human Capital Institute study​. Such outcomes illustrate how coaching creates a ripple effect: as leaders improve, their teams become more motivated and less likely to quit, which in turn boosts overall company performance. 

The case of Intel offers a striking example of ROI at scale. Intel implemented an internal coaching program that was so effective it now contributes about $1 billion per year in operating margin by improving employee capabilities and decision-making across the business​. This kind of bottom-line impact demonstrates that coaching isn’t just about “soft skills” – it can drive hard results in growth, innovation, and profitability.